Cancellation policy

Last updated: July 22, 2026

Recurring purchase authorization

When you select a subscription or other recurring purchase option, you authorize Bayou Beignet and its payment providers to charge the payment method on file at the price and frequency shown when you subscribe, including applicable taxes and shipping, until the subscription is canceled. The renewal schedule and any subscription discount are displayed before purchase and in your confirmation.

Managing or canceling a subscription

You may use the subscription-management link or customer portal provided in your confirmation or account to skip, reschedule, pause, update, or cancel future renewals when those options are available. If you cannot access the portal, email contact@bayoubeignet.com with the subject line "Subscription Cancellation" and include the subscription or order number and the email address used to subscribe.

There is no cancellation fee. Cancellation stops future renewal charges after it is processed. To avoid the next charge, submit the cancellation before the renewal is processed. We will try to honor late requests, but a renewal that has already been charged, entered processing, been packed, or been fulfilled cannot be guaranteed cancellation.

Renewal orders and food-safety restrictions

Each renewal creates a new food order. Once a renewal order enters processing or fulfillment, it is subject to our Return and Refund Policy. Food products cannot be physically returned or exchanged for food-safety reasons, including unopened packages. Damaged, defective, unsafe, incorrect, unshipped, or legally protected orders remain eligible for the remedies stated in that policy and applicable law.

Changes, failed payments, and availability

We may change subscription pricing, discounts, product availability, or terms prospectively. We will provide notice and obtain consent when required by law. A failed payment may be retried as disclosed by the subscription service or payment provider. We may pause or cancel a subscription because of repeated payment failure, product discontinuation, suspected fraud, shipping restrictions, or legal requirements.

Contact

Our only customer-service contact method is email: contact@bayoubeignet.com. We do not process subscription cancellations by phone or social-media message.